The Healing Center · by Empower Change
Extend your care beyond the clinical journey.
Help more families navigate life after loss with personalized, peer-based guidance and connection—so your team can extend its reach, strengthen relationships, and continue your mission long after the last visit.
Book a conversationThe Mandate.
Centers for Medicare & Medicaid Services (CMS) requires 13 months of bereavement support after every patient death. The question is not whether you comply. It is what happens when you decide the mandate is the floor, not the ceiling.
The Problem
The challenge isn't commitment—it's reaching every family who needs support.
82%
of hospice families want more bereavement support
Source: National Alliance for Care at Home / EGSS, August 2025
7 in 10
grieving people never engage with any form of support
Source: AARP, 2018
The Solution
Support that reaches more people.
Connection changes lives.
Peer community and personalized content grounded in lived experience.
Reaching more people.
We engage people who are less likely to seek support on their own.
Easy to implement.
We manage the technology, content, and community so your team stays focused on families.
Our approach is shaped by research from Georgetown University, Yale University, Columbia Center for Complicated Grief, and the Fred Rogers Institute.
The Product
The Healing Center
Gentle Intake
Register a family in under 60 seconds.
Hospice staff can register a bereaved family using their existing intake data — or faster via EMR integration. Co-branded login. The family experience starts before they would ever go searching.
Personalized
Dynamic content matching.
Tailored automatically to specific loss, relationship, age, and spiritual context. Purposeful AI implemented behind the scenes — in service of people, not in place of them. The content itself is created by real humans who have been through it.
Peer-Based Support
Shared path. Action oriented.
Content driven by peers who understand your loss. Nobody wants to grieve — but they do want to heal. The platform meets families where they are with voices that have walked the same road.
The Partnership
Together, we help more people receive support.
Grief doesn't end with the primary caregiver. Friends, extended family, and others often need support too. Together, we help reach more of the people affected by loss.
Delivered Under Your Brand.
Families see The Healing Center as an extension of your organization, not a third-party product.
Reaching More People.
We help more people engage with bereavement support through personalized guidance, shared experience, and human connection.
We Handle the Platform.
We manage the technology, content, and community so your team can stay focused on caring for families.
Now Enrolling
Five charter partner spots are available.
We'd welcome a conversation. Charter partners help shape V1 of The Healing Center while extending bereavement care beyond what their team can deliver alone.
"Empower Change helps hospices move bereavement care beyond compliance while delivering the support families actually need. In doing so, it creates measurable business value for the organization."
Let's start the conversation.
Schedule a 30-minute conversation with our partnership team.
Book a conversation